Career Opportunities

Director, Quality and Care Management

REQUEST FOR REFERRAL

Lee Calhoon & Co., a healthcare executive search firm, has been retained to evaluate candidates for the position of Director, Quality and Care Management. The position reports to the Chief Medical Officer and is located in Chicago, Illinois. It offers an excellent compensation and benefits package.

Position Summary:

This position is responsible for developing and implementing a quality improvement and utilization management program that is consistent with the philosophy of the health plan. Leads, coordinates and ensures documentation of all accreditation and state performance activities for the health plan. Develops and implements a comprehensive corporate strategy to ensure HEDIS and CAHPS improvement. Oversees the utilization management, case management and disease management programs. Responsible for ensuring that all programs are compliant with National Committee for Quality Assurance (NCQA) standards as well as state and federal regulatory requirements.

Essential Functions:

  • Oversee the development, implementation and annual evaluation of the corporate Quality Improvement Plan and Care Management Program.
  • Monitor and ensure compliance with all state regulatory requirements, including the state performance measures.
  • Serve as the leader for HEDIS and CAHPS reporting and improvement activities.
  • Lead and direct the organization’s NCQA accreditation survey preparation for managed care organizations and provide support for all department directors and managers to ensure that the compliance requirements are met for each area.
  • Ensure that the utilization management process is well organized, efficient, clinically appropriate and meets all of the regulatory requirements, including NCQA standards.
  • Develop systems and processes for prospective, concurrent and retrospective utilization review that are based upon medical necessity guidelines, clinical protocols and recognized standards of care.
  • Collect, analyze and maintain data regarding utilization of medical services.
  • Oversee the identification, tracking, resolution and response to all denials and appeals in compliance with NCQA standards.
  • Oversee the development and implementation of Case Management and Disease Management programs for enrollees identified as a priority within the health plan membership.
  • Ensure that appropriate policies and procedures are in place to support all care management, quality improvement and disease management activities.
  • Oversee the Quality Improvement Committee structure and participate in committee meetings as appropriate.
  • Promote a provider-friendly, customer service oriented philosophy within the Quality Improvement and Care Management departments.
  • Identify and implement opportunities to enhance efficiency through the use of the MCS system as well as departmental process improvements.
  • Develop and monitor the budget for quality improvement and care management activities and ensure that sufficient resources are assigned to meet department goals.
  • Prepare monthly and quarterly reports for submission to the leadership team and the Board of Directors.
  • Serve as a liaison for the health plan concerning quality and care management activities, including participation in external meetings and coordination with external entities.
  • Maintain strict confidentiality of employee and organizational information in accordance with HIPAA and State privacy regulations.

Job Requirements:

Education:

  • Bachelor’s degree in nursing.
  • Current Illinois license as a Registered Nurse or license eligibility required.
  • Masters degree in nursing, health care administration or related field preferred.
Experience:
  • Three to five years of experience in quality improvement and utilization management.
  • Previous experience with case management and disease management preferred.
  • Previous experience in managed care and Medicaid programs.
  • Prior successful completion of an NCQA accreditation survey for managed care.
  • ·Previous management and supervisory experience.

Knowledge:

  • ·Knowledge of the National Committee on Quality Assurance (NCQA) standards for managed care organizations.
  • ·Knowledge of HEDIS and CAHPS reporting processes.
  • ·Knowledge of health care utilization management processes and documentation.
  • Knowledge of authorizations, medical records and claims data.

We welcome sharing additional information about this engagement with you personally, and would appreciate any referrals of colleagues who may have the credentials we are seeking. For additional information contact: Bill Fedora, Principal at 610-469-9053 or email at wfedora@leecalhoon.com. Complete Confidentiality Assured

www.leecalhoon.com

Posted on: June 24, 2008

REGIONAL DIRECTOR QUALITY RESOURCE MANAGEMENT
openings located in: OK,AZ,NM,and MS.

RISK MANAGER
:
Eastern New Mexico

DIRECTOR OF CASE MANAGEMENT;
Western AZ

ASSISTANT CEO:
Central PA

Gail Stavis
SRA
400 West Cummings Pk. Ste. 6900
Woburn, MA 01801
Tel. (781)938-0990
Fax (781)933-5385
email: gail@search-research.com

Posted on: June 19, 2008


Administrative Director of Quality - Richmond, VA
Director/VP Quality – FL (West)
Director of Quality – FL (Southeast)
Division Director, Quality – TN
Division Director, Quality – FL
Director of Quality – HI
Clinical Data Administrator – GA
Administrative Director of Quality – FL (Panama City)
Director of Quality – SC
Division Director, Case Management – FL (Tallahassee)
Director of Case Management - SC

Edwards & Greer Healthcare Partners, LLC

1525 Old Louisquisset Pike
Building B, Suite 202
Lincoln, RI 02865
Direct: 401- 451-4179
Fax: 401- 475-6638
www.edwardsandgreer.com

date posted: March 28, 2008


Interprofessional Fellowship Program in Patient Safety beginning July 2008
Purpose
The purpose of the Interprofessional Fellowship Program in Patient Safety is to develop leaders with vision, knowledge, and commitment to lead patient safety efforts in the 21st century. The program includes both patient safety specific and supporting core competencies: (1) Patient Safety Specific (Theoretical Underpinnings), (2) Teamwork and Collaboration, (3) Transformational Leadership, (4) Patient-Centered Care, (5) Evidence-Based Practice, and (5) Informatics and Use of Data.
During the 1-year full-time fellowship program, the fellow is expected to complete one significant patient safety project under the supervision of an established expert in patient safety. Fellows are encouraged but not required to seek VA employment after completion of the fellowship. This fellowship location is the Lexington VA Hospital, Lexington, KY in collaboration with the VA National Center for Patient Safety and partnership with the University of Kentucky.
Eligibility
Applicants must meet the following program requirements: US citizenship and completion of all requirements needed to be a fully credentialed independent practitioner in their field at a VA facility.
Physicians must be either board-eligible or certified in a recognized medical specialty.
Clinical fields that recognize independent practitioners possessing degree levels below that of Master’s Degree (e.g., Registered Nurse or Registered Dietitian) must have completed a Master’s Degree (or all requirements for the degree) to be eligible. Nurses, social workers, and health care administrators must possess at least a master’s degree.
  • Applicants in academic fields that do not involve clinical certification or licensure but that can be applicable to health systems (e.g. anthropology, sociology, computer science/medical informatics, engineering, etc.) must have received an advanced degree in their field, or demonstrate that all requirements for such a degree have been completed.
    Funding
    Stipend rates are determined by VA Office of Academic Affiliations, depending on the discipline and previous education of the trainee. For physicians, the stipend rate will be based on years of previously completed ACGME accredited residency training and equivalent experiences as determined by OAA and index rates approved at the affiliated university and the respective VA facility.
    Application and Start Dates
    The deadline for application for fellowships beginning July 1, 2008 is March30, 2008 and February 1, 2009 for fellowships beginning July 1, 2009.
    Application Process. Applicants will be required to submit an application that includes a letter, of no more than three pages, stating short and long term professional goals, clinical or other pertinent background, a statement of personal goals for the fellowship, a full curriculum vitae, and two letters of recommendation.
    Selection and Selection Criteria. A selection committee will review and rank applications based on the following criteria: quality of credentials and experience, commitment to remain in the VA system, match between personal goals and planned program activities, and strength of recommendations. The first ranked applicants will be offered fellowships. Rankings will be used to determine offerings if earlier ones are unable to enter the fellowship.
    For additional information:

date posted: November 4, 2007

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